Manager, Data Operations

Company: Simon & Schuster
Location: New York
Posted on: April 13, 2025

Job Description:

1230 Ave of the Americas, New York, NY 10036, USA Req #491Friday, April 4, 2025Simon & Schuster was named to Forbes magazine list of America's Best Mid-Size Employers 2022. Simon & Schuster is a global leader in general interest publishing, dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the world's most popular and widely recognized writers, and winners of the most prestigious literary honors and awards. It is home to numerous well-known imprints and divisions such as Simon & Schuster, Scribner, Atria Books, Gallery Books, Pocket Books, Adams Media, Simon & Schuster Children's Publishing and Simon & Schuster Audio and international companies in Australia, Canada, India and the United Kingdom, and proudly brings the works of its authors to readers in more than 200 countries and territories. For more information visit our website at www.simonandschuster.com.As part of our Pimsleur Language Learning division, this new role would ensure seamless data integration between marketing, ecom, backend technology solutions. Oversee our first-party data across our technology stack including data ingestion, hygiene, and syndication while ensuring compliance with privacy regulations. This role requires a combination of technical expertise, strategic thinking, project management and collaboration with cross-functional teams to drive operational excellence.Responsibilities:

• Oversee the integration and maintenance of data pipelines across systems, ensuring seamless and efficient data flow.
• Project manage various development and maintenance projects, working with vendors and cross-functionally to ensure flawless delivery of enhancements and systems upgrades.
• Design and implement processes and standards to maintain data accuracy, consistency, and reliability.
• Map data flows, order tracking and system integrations. Diagnose and resolve issues related to data flows, and performance bottlenecks.
• Maintain comprehensive documentation and ensure compliance with privacy regulations (e.g., GDPR, CCPA) and data security standards.
• Implement and maintain server-side tracking and data integrations (e.g., Facebook Conversions API) to enhance marketing attribution and optimize campaign performance.
• Act as a liaison between developers, analysts, marketers, and decision-makers to align data strategies with business objectives.
• Ensure data accuracy and consistency across systems by managing imports, exports, extracts, file transfers, and integrations with external platforms, including Salesforce Service Cloud, Amplitude, native backend systems and e-commerce platforms.
• Work with Legal, IT and Privacy team to document and manage first party data and PII. Ensure compliance with privacy regulations (e.g., GDPR, CCPA) and data security standards.
• Serve as a key point of contact for vendors and external partners managing marketing technologies.QualificationsRequired
  • Bachelor's degree in Marketing, Business, Computer Science, or a related field.
  • 4+ years of experience in operations, with a focus on system integrations and data management.
  • Experience with Salesforce Marketing Cloud, Salesforce Sales and Service Cloud, CDPs.
  • In-depth knowledge of first-party data strategies and their application in business processes.
  • Experience with APIs, data integration tools, and database management systems.
  • Strong analytical mindset with the ability to interpret complex data.Preferred
    • Experience in direct response marketing or digital learning businesses.
    • Certification in relevant marketing platforms or methodologies.
    • Strong project management skills and familiarity with tools like Confluence, Jira, or Trello.
    • Proficiency with tag management solutions (e.g., Tealium, Google Tag Manager, etc.)Simon & Schuster US is an equal opportunity employer (EOE) including disability/vet. At Simon & Schuster US, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Simon & Schuster US is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable. Additionally, employees have access to our industry-first, Broad Based Ownership program, which makes all employees partners in our shared success.Candidates hired for this or any other posted Simon & Schuster role will be employees of Simon & Schuster, LLC, subject to all policies, including the Workplace Privacy Notice, and eligible solely for the benefits plans thereof.
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Keywords: Simon & Schuster, Wayne , Manager, Data Operations, Executive , New York, New Jersey