TEMPORARY SUPPORT ASSOCIATE
Company: Tapestry, Inc.
Location: Short Hills
Posted on: October 27, 2024
Job Description:
Coach is a global fashion house founded in New York in 1941.
Inspired by the vision of Creative Director Stuart Vevers and the
inclusive and courageous spirit of our hometown, we make beautiful
things, crafted to last-for you to be yourself in.
Please ensure you read the below overview and requirements for this
employment opportunity completely.
Coach is part of the Tapestry portfolio - a global house of brands
committed to stretching what's possible.A member of the Tapestry
family, we are part of a global house of brands that has unwavering
optimism and is committed to being innovative and wholly inclusive.
Visit Our People page to learn more about Tapestry's commitment to
equity, inclusion, and diversity.Sales Support Associate Job
DescriptionThe Sales Support Associate role is an integral part of
the store's overall success and efficiency; demanding direct
attention to our brand commitment when servicing our customers.
Leaving a lasting impression on our customers through friendly,
efficient interactions at our cash wrap and a well-maintained sales
floor. Accurate and effective work, supporting the flow of product
from the moment of receipt through the point of sale is essential
to this role.Sample of tasks required of role:CASH WRAP:
- Greeting the customer with a smile and with eye contact and
offering your name
- Interact genuinely and naturally with the customer
- Read cues and determine customers' needs
- Conduct email/name capture, where permitted by law
- Maintain accuracy when operating POS
- Maintain cash wrap organization and cleanliness
- Suggest multiple add-ons and sell gift cards
- Maintain cash and POS media accurately and in compliance with
Coach policy
- Create lasting impression by genuinely thanking customer and
provide reason to return
- Represent Coach brand appropriatelySTOCKROOM / WAREHOUSE:
- Receive shipment and transfers
- Notify Store Management when new product arrives
- Scan cartons/transfers, verifying store information is
correct
- Communicate all discrepancies to Store Management
- Process shipment/transfers according to Coach standards and
timeframes
- Organize and clean stock room daily; to include offsite /
remote warehouse as applicable
- Shift/organize product in the stockroom; react to sell through
and make room for new product
- Manage stock levels/product ownership in back-of-house and
sales floor
- Prepare and conduct regular cycle counts, as directed
- Participate in store physical inventory counts, as
scheduled
- Maintain Company Loss Prevention standardsSALES FLOOR:
- Regularly analyze sales floor to assess replenishment
needs
- Replenish sales floor/assigned zone
- React to sell through and execute visual merchandising
needs.
- Support sales floor activities, as directed
- Effectively communicate information pertaining to price points,
features/benefits, color and stock availability to multiple
customers
- Respond to customer requests confidently; partner with sales
team or Store Management, when neededAdditional
RequirementsExperience: 1-3 years of previous retail experience
(cashier/stock experience, sales etc.), preferably in a luxury
retail service environment. Possesses current knowledge of fashion
trends and competition in the marketplace.Education: High school
diploma or equivalent; college degree preferred.Technical:
Knowledge of cash register systems, basic computer skills
(including the ability to use iPad/laptop, Mobile POS and
Internet), utilize walkie talkie, understand and read price and
product release sheets.Physical: Ability to execute at a fast pace.
Ability to communicate effectively with customers and team. Ability
to maneuver the sales floor, sales shelves, and stock room;
climbing, bending, and kneeling are required. Ability to frequently
lift and carry up to 25 pounds and, at times, lift and carry
product/cartons up to 50 pounds to process product
shipment/transfers.Schedule: Ability to meet Coach Scheduling &
Availability Expectations, including ability to work a flexible
schedule, including nights, weekends, and holidays high retail
traffic and sales days (including but not limited to the day after
Thanksgiving, Memorial Day, Christmas Eve, Mother's Day,
etc.).Note: This document serves only as a sample of job duties and
responsibilities and does not include an exhaustive list of all
performance requirements.Coach is an equal opportunity and
affirmative action employer and we pride ourselves on hiring and
developing the best people. All employment decisions (including
recruitment, hiring, promotion, compensation, transfer, training,
discipline and termination) are based on the applicant's or
employee's qualifications as they relate to the requirements of the
position under consideration. These decisions are made without
regard to age, sex, sexual orientation, gender identity or
expression, genetic characteristics, race, color, creed, religion,
ethnicity, national origin, alienage, citizenship, disability,
marital status, military status, pregnancy, or any other
legally-recognized protected basis prohibited by applicable
law.
#J-18808-Ljbffr
Keywords: Tapestry, Inc., Wayne , TEMPORARY SUPPORT ASSOCIATE, Other , Short Hills, New Jersey
Didn't find what you're looking for? Search again!
Loading more jobs...