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Network Operations Center Technician

Company: VirtualVocations
Location: Allentown
Posted on: October 29, 2024

Job Description:

A company is looking for an Associate Network Ops Center Technician to support healthcare systems and ensure high availability.



Key Responsibilities

Provide tier-1 technical support for Electronic Health Records (EHRs) and monitor network-server environments
Manage tickets and escalate critical issues while maintaining communication with internal teams and customers
Document processes and contribute to knowledge base improvements and process enhancements


Required Qualifications

High School diploma or equivalent combination of education and experience
Strong multi-tasking skills
Ability to work under close supervision with defined guidelines
Information Technology certification is preferred
Familiarity with server operating systems and basic understanding of network-server environments

Keywords: VirtualVocations, Wayne , Network Operations Center Technician, Professions , Allentown, New Jersey

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